Privacy Policy

1. Introduction

At SocialBoost AI, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

Personal Information

We collect the following personal information:

• Email address (for account creation and communication)
• Name (if provided)
• Payment information (processed securely through Razorpay)
• Profile information (avatar, preferences)

Usage Information

• Content generation requests and inputs
• Generated content and outputs
• Credit usage and transaction history
• Login activity and session data
• Device information and IP address
• Browser type and version

Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience, analyze usage patterns, and maintain your session.

3. How We Use Your Information

We use your information to:

• Provide and maintain our AI content generation services
• Process your payments and manage subscriptions
• Send you service updates and important notifications
• Respond to your inquiries and provide customer support
• Improve our service and develop new features
• Prevent fraud and ensure platform security
• Comply with legal obligations
• Send marketing communications (with your consent)

4. Data Storage and Security

We implement appropriate technical and organizational security measures to protect your personal information:

• Data is encrypted in transit using SSL/TLS
• Passwords are securely hashed and never stored in plain text
• Access to personal data is restricted to authorized personnel
• Regular security audits and updates
• Data is stored on secure cloud infrastructure (Supabase)

5. Data Sharing and Disclosure

We may share your information with:

Service Providers

• Supabase (database and authentication)
• Razorpay (payment processing)
• Cloud hosting providers
• AI model providers (for content generation)

Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or to protect our rights and safety.

We do not sell your personal information to third parties.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting us.

• Account data: Retained while account is active
• Generated content: Stored until you delete it
• Payment records: Retained for 7 years for tax and legal compliance
• Usage logs: Retained for 90 days

7. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate or incomplete data
• Request deletion of your data
• Export your data in a portable format
• Opt-out of marketing communications
• Object to processing of your data
• Withdraw consent at any time

To exercise these rights, please contact us at support@socialboost.ai

8. Children's Privacy

Our service is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

10. Third-Party Links

Our service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

11. Updates to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through a prominent notice on our platform. The "Last Updated" date at the bottom indicates when the policy was last revised.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: support@socialboost.ai